Grievance Redressal

In compliance with the IT Act, 2000, the grievance officer for Perfect Scholar is:

All grievances should be addressed in writing with relevant documentation. Perfect Scholar is committed to resolving user concerns in a fair and timely manner. If you have a grievance or complaint, you may reach out to our designated Grievance Officer as per the rules outlined under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

Grievance Redressal Mechanism:

• 1 . Submit your complaint in writing via email to support@perfectscholar.com or by postal mail to the address provided below.
• 2 . Include your full name, contact details, and a clear description of your issue along with relevant supporting documents.
• 3 . The Grievance Officer will acknowledge your complaint within 48 hours of receipt.
• 4 . A resolution will be provided within 15 days from the date of receipt of the complaint.

Grievance Officer Contact Details:

Name:Manoj Christopher
Email: support@perfectscholar.com
Address: Old No.19, New No.35, near Little Mount Metro, Saidapet, Chennai, Tamil Nadu, India
Phone: 8807134560

We appreciate your feedback and assure you that your concerns will be addressed with utmost sincerity and professionalism.